Prepare a Beta Launch

  1. Invite Teammates. Managing a community takes a team effort. Now it's time for you to invite your team so you can collaborate and get all the help to manage the community effectively. You can select from the following 3 roles for the members: Admin, Moderator, or Member.

  2. Community Testing. It goes without saying that testing the community before the public launch is critical.

    Some of the basic scenarios to test:

    • Try to register and make sure it works based on your access and registration settings.

    • Post different types of content and make sure they work properly.

    • Make sure the community is working well on both desktops and mobiles.

    • Test the email notification and make sure it’s working well.

    • See if the third-party app integrations are working correctly or not.

      The average beta launch lasts typically between 2–6 weeks. However, the test cases will hugely differ from community to community, since they are all unique. Our goal here is to start with a community that will establish trust in your brand by avoiding common pitfalls.

  3. Seed more content. Continue to seed content in the community with your Beta Members. This will help members get a sense of how they can contribute to the community and participate.

  4. Collect Feedback from your Beta Members

  5. Create a Member Onboarding Journey to help guide new members based on the feedback collected from Beta Members.